Terms and Conditions

Last updated March 10, 2024

Overview

Terms and Conditions for ABC Cleaning Services Cleaning Services Booking Website

  1. Acceptance of Terms

By accessing and using the ABC Cleaning Services booking website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.

  1. Service Description

ABC Cleaning Services provides online booking services for residential and commercial cleaning services. Our services include:
End of Tenancy Cleans
One off Deep Cleans
House Move Cleans
Domestic Cleans
Builders Cleans
Decluttering
Weekly/Bi-weekly/Monthly options
Deep/One off cleans
Hoarder Cleans
Oven Cleaning

  1. Booking Process

a. Users can book cleaning services through our website by providing accurate and complete information.
b. Users are responsible for the accuracy of the information provided during the booking process.

  1. Pricing and Payment

a. The prices for our cleaning services are listed on the website and are subject to change without notice.
b. Payment is due at the time of booking. However, please note that the final payment may be subject to review based on the severity and depth of the cleaning job.
c. ABC Cleaning Services reserves the right to adjust the final payment amount after reviewing the actual job conditions. If the severity or depth of the cleaning job is significantly different from the information provided during the booking process, we will contact you to discuss any necessary adjustments to the payment.

  1. Cancellation and Refund Policy
    a. Users can cancel a booking up to 72 hours before the scheduled cleaning appointment for a full refund.
    b. Cancellations made within 48 hours of the scheduled appointment may be subject to a cancellation fee.
  2. Rescheduling
    a. Users may reschedule a booking up to 48 hours before the scheduled cleaning appointment without additional charges.
    b. Rescheduling within 48 hours of the scheduled appointment may be subject to a rescheduling fee.
  3. Service Limitations
    ABC Cleaning Services reserves the right to refuse service for any reason, including but not limited to safety concerns, property conditions, or inappropriate behaviour.
  4. Liability
    ABC Cleaning Services is not liable for any damages, losses, or injuries that may occur during the provision of cleaning services, except in cases of negligence on our part.
  5. Privacy Policy
    a. We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
  6. Changes to Terms
    ABC Cleaning Services reserves the right to update or modify these terms and conditions at any time without prior notice. Users are encouraged to review the terms regularly.
  7. Governing Law
    These terms and conditions are governed by the laws of [your jurisdiction].

Contact Information:
ABC Cleaning Services
[email protected]
Landline: 01202 257699
Mobile: 07754544087